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Silver Eagle Guarantee
Coolweave Pty. Ltd. (Silver Eagle Outfitters, Australia) go beyond our legal requirements by offering a 30-day satisfaction guarantee on each item we sell with the exception of the items listed below. We request that you please try on your product to verify the correct size prior to activating the product for cooling.
If the item is not the correct size or does not meet the needs of your application, we will either exchange your product or refund the cost of your item, less any associated freight costs. If the product is activated prior to returning it for an exchange or refund, we must charge a 25% restocking fee.
Additionally, Silver Eagle Outfitters is proud to stand behind the products we sell. Should you find a problem with your purchase, within one full year of purchase, relating to either faulty workmanship or materials, pending assessment we will offer you a replacement, repair, a credit or full refund on the faulty product.Exceptions:
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"Seconds" Kula™ Wide-brim Cooling Hats |
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Moisture-transport Fitted Tees |
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